My husband and I purchased the Garden Treasures 11' offset umbrella 2 years ago. The cord that works the pulley and the handle broke last week.
We paid almost $300 for it. The replacement part is around $100 & over $100 to ship it. We took care of the umbrella and we're careful to follow the recommendations. Replacement parts cannot be purchased locally.
This is very disappointing. I would never recommend this umbrella. I was told after the fact that the parts are plastic.
For a few more dollars we could have purchased a different brand with steel parts. My complaint has to be 100 words but I really don't have anything else to add.
Review about: Garden Treasures Classics Umbrella.
Reason of review: Bad quality.
Monetary Loss: $272.
Preferred solution: Full refund.