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Garden Treasures Classics - Excellent customer service

Very easy communication, easy to deal with.
#1250832
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table top was covered with a tarp, and under roof. The tarp spot removed the finish from the table. Contacted Garden treasure about the issue and since the table and chair set were purchased in march of 2017 and we reported the issue in April of 2018 there was no...
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1.0
#1250673
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I bought a picnic table from Lowe's on May 18, 2014. We took care of it. It was never on the ground always on our deck. This year we went to move it to stain our deck and it fell apart. The boards crumbled and the screws came right through the wood. I would have...
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SnarlingBurmese
SnarlingBurmese

My pictures didn't load. I do have pictures to show how bad this table is. I bought it at Lowe's in Washington, NC 27889 on May 18, 2014. We were impressed at how heavy it was...

1.0
I liked
  • Easy to put together
  • Heavy
I didn't like
  • It rotted in only 4 years
#1235665
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I purchased the Garden Treasures Verdant Bay Patio set from Lowes in Port Arthur, Texas. While I was putting it together I noticed that the table ring only lined up to three of the four legs. It did not matter if I flipped it or kept turning it, the results were the...
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#1209631
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I purchased an umbrella from Lowes about two years ago and about 6 months ago the canopy ripped and now it is completely useless as an umbrella. I tried to find another canopy for it. But I see reviews that either say the replacement one will not fit or the red canopy...
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TreasureGarden
TreasureGarden

Hello, Please note that we are Treasure Garden, which is different from Garden Treasures. Garden Treasures is a brand that Lowe's carries. Please reach out to Garden Treasures...

#1194356
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Garden Treasures Classics - Swindled at Lowes!
Garden Treasures Classics - Swindled at Lowes!
Garden Treasures Classics - Swindled at Lowes!
Garden Treasures Classics - Swindled at Lowes!
I too have been swindled by Lowes. Unfortunately I purchased two of the umbrellas that you mentioned. My canopies lasted 20 months, and then fell apart. When I talked to a representative from Garden Treasures, warranty department, she told me the replacement canopies...
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2.3
I didn't like
  • Horrible customer service
#1191247
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I PURCHASED A 11 FOOT OFFSET UMBRELLA YJAF-819D FROM LOWES. THE CANOPY MATERIAL LASTED 16 MONTHS AND THEN SHREDDED INTO NOTHING. I CALLED GARDEN TREASURE CUSTOMER SERVICE DEPT TO REPLACE JUST THE MATERIAL OF THE CANOPY. THE CANOPY DOES NOT COME SEPARATELY FROM THE POLE...
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Anonymous
Mike

I have the same problem. Very poor quality of the canopy material. Too expensive to only last 18 months. I guess it's now ready for the trash. Poor product from Lowes.

Anonymous
Michael

I've been trying to get a replacement canopy to replacement to. Mine also ended up in shreds. I've tried to order a replacement canopy for over a year. 11 ft, two tier offset....

1.0
#1188056
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Garden Treasures Classics - Replacement

Product did not meet expectations
1.0
Details
Product or Service Quality
#1178986
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I recently bought this canopy from Lowes (item# 0609521) It was on sale so it took me a while to finally open it up to put it together and when I finally did over a month later, the box was missing more than half of the parts that assembled the roof. I called the...
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1.4
I liked
  • Fully assembled patio cover in the store
I didn't like
  • Having to contact the better business bureau over this
  • Fact that my item was missing almost all of the roof pieces
  • 180 dollar invoice to send parts that they left out of my box
#1165676
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Garden Treasures Classics - Clear Plastic Bird Feeder

Have you guys ever actually bought your own product? Why would you put a very large sticker on your clear plastic bird feeder. It is impossible to peel off and my fingers are practically bleeding trying to get it off so I can actually see the birds inside. Insanity!
#1130162
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