I too have been swindled by Lowes. Unfortunately I purchased two of the umbrellas that you mentioned. My canopies lasted 20 months, and then fell apart. When I talked to a representative from Garden Treasures, warranty department, she told me the replacement canopies...Read more
I didn't like
- Horrible customer service
I PURCHASED A 11 FOOT OFFSET UMBRELLA YJAF-819D FROM LOWES. THE CANOPY MATERIAL LASTED 16 MONTHS AND THEN SHREDDED INTO NOTHING. I CALLED GARDEN TREASURE CUSTOMER SERVICE DEPT TO REPLACE JUST THE MATERIAL OF THE CANOPY. THE CANOPY DOES NOT COME SEPARATELY FROM THE POLE...Read more
Garden Treasures Classics - Replacement
Product did not meet expectations
I recently bought this canopy from Lowes (item# 0609521) It was on sale so it took me a while to finally open it up to put it together and when I finally did over a month later, the box was missing more than half of the parts that assembled the roof. I called the...Read more
- Fully assembled patio cover in the store
I didn't like
- You should not charge customers for your mistakes
- Fact that my item was missing almost all of the roof pieces
- 180 dollar invoice to send parts that they left out of my box
Garden Treasures Classics - Clear Plastic Bird Feeder
Have you guys ever actually bought your own product? Why would you put a very large sticker on your clear plastic bird feeder. It is impossible to peel off and my fingers are practically bleeding trying to get it off so I can actually see the birds inside. Insanity!
I purchased 6 Garden Treasure Kingshill woven stackable chairs from Lowes in June of 2016. They were on our patio last year for about 3 months and again this month for 3 months. (We are away most of the summer each year.) Otherwise they are in the basement. of our...Read more
These chairs looked so beautiful I bought 6!! They were titled all weather and I thought they were so comfortable. Perfect for around the fire pit and an additional sitting area. They lasted 1.5 years and then some off the wicker started to snap -- just break in half....Read more
Horrible customer service. Call every 800 and 888 number and get call failed. Trying to get runner for new rocking chair that broke and of coarse Lowes has you call Garden Treasures but to no avail. And of coarse Lowes does not carry replacement parts.crazy that you...Read more
Replacement Fountain Pump Review
Garden Treasure products do not last. Garden Treasures customer service horrible. I will never buy another product from this group of inept people who have no clue what they are doing.
I have a Garden Treasure patio heater that I have had for 1 1/2 years I used it last winter for the first time and when I tried to use it this year the pilot light will not stay lit. I went to the trouble shooting section of the manual and did 2 out of 3 solutions...Read more
Do you have something to say about Garden Treasures Classics? What happened? What can we help you with?